If you place your order online, we will contact you once your item is ready for collection. Pick up is available at our retail store in Sydney. If your product is damaged on arrival, notify us immediately and we will organise a replacement for you. If the damage is clearly visible on arrival, please make a note of this on the delivery docket when signing for the delivery. You will need to contact them to reschedule another delivery day.Īll our products are fully insured for damages during transit. If no one is home, a calling card will be left in your letter box with the courier's contact details. If you are not present, a family member or friend can sign on your behalf. Our courier driver will require a signature on delivery, so someone must be home to sign for the delivery. To confirm someone will be home to accept the delivery, the courier company will contact you to arrange a delivery day. * For metro cities, regional areas may take slightly longer. You will be notified by email once your order is dispatched, shipping details will be supplied in the email so you can track our order online.Įstimated time of delivery (after dispatch) Orders are dispatched from our Sydney warehouse within 1-2 business days. To check if your area is eligible for free shipping, simply select your product, enter your postcode, select your suburb then click on "Calculate Shipping".įree shipping only applies to products that display the "FREE Shipping" logo. We offer free shipping to selected cities only. Use the shipping estimater on our website to calculate ths shipping cost, to calculate the combined delivery cost of multiple items, use the shipping estimator in the shopping cart. Please note our couriers do not deliver to a PO Box address. We deliver Australia wide using either Allied Express, Hunter Express or Fastway Couriers.
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